The biggest concern for customers in need of a translation is whether the translation work is error-free, whether the people working in the translation business are proficient in that language and whether translation agencies or firms providing translation services provide quality services.

Introduced by the Turkish Standards Institute in 2009 EN 15038 Translation Services Management System standardsto address all concerns that customers have in this direction. Moreover, the system that installs and EN 15038 Translation Services Management System Certificate is an organization, has proven to have an international trust in its customers.

Let us now look at the benefits of translation agencies that set up and operate this system.

Above all, the biggest advantage of having this document is that it creates a sense of trust in customers. Translation agenciesin the eyes of the translators or organizations, have demonstrated that they have the necessary conditions in terms of service quality and employee competence. Customers will also know that translation offices are not only content with documents but also are under control. This is what creates a sense of trust.

Another advantage of having this certificate is that the translation offices or firms are more powerful than their competitors in the market. Competitiveness will keep these companies one step ahead of their competitors. This is an important point for the development of the company and increasing its recognition.

Determining the business processes in the work environment of the company, documenting the workflows, preparing the application instructions, establishing the competency and performance evaluation systems of the employees will also improve the quality of the service provided.

Meanwhile, in the tenders opened in the European Union, Translation Services Management System Certificate is required from the companies. A translation company with this certificate will be privileged as a supplier.

EN 15038 Translation Services Management System has established and running a company, the standard requirements and customer expectations are proven to provide appropriate service.

TURCERT, EN 15038 Translation Services Management System Certification is one of the certification institutions. Organizations that wish to obtain information about the benefits of these documents or have this certificate can apply to TURCERT managers and employees.