Even though the establishments in the hospitality sector are different from each other, they must create a satisfaction in line with the expectations of the people. In order to achieve this, they must apply internationally accepted standards to their businesses and operate in compliance with these standards. HOTEQ 500 Hotel Quality Management System standards these are the principles that emerge and find application in every country.
The establishment of HOTEQ 500 Hotel Quality Management System in accommodation facilities requires first of all to comply with the requirements of this system. Quality Management System is one of these requirements. This type of business, without establishing a quality management system and applying the standards of this system, HOTEQ 500 Hotel Quality Management Systemis not possible. The second important requirement of this system is the Environmental Management System. Businesses should create an environmental policy that will not harm both the ecological system and their customers.
Another important requirement of the system is gathered under the title of services and offices. Accommodation facilities should use common symbols that will be easily understood by everyone, no matter what country they are from. Cold hot water or non-disturbance warnings are examples. Also reception and domestic numbers should be standard. A common booking form must be used in all tourist facilities. Employees should use a common language where they can easily understand the situation and conditions of the facility. Employees should have a common level of foreign language. Touristic facilities should be established to a certain standard, especially in terms of fire safety.
In terms of air and water quality, accommodation facilities should have certain standards. In addition to these, food safety systems such as ISO 22000 Food Safety Management System standard, BRC Global Food Technical standard and HACCP Hazard Analysis and Critical Control Points Management System standard should be established and application methods should be determined.
HOTEQ 500 Hotel Quality Management Systemis one of the organizations that provide consultancy services to establish TURCERT certification organization. For more information on what to do to install this system, or even to install and certify the HOTEQ 500 Hotel Quality Management System in your company, you can contact the experienced managers and employees of the TURCERT certification body.