Establishing and managing the Quality Management System in the operation of an organization means that the products or services that it produces, starting from the design stages, producing, selling, selling, marketing and after sales services, constitute the principles of a work covering all processes. The aim of this system is not to ensure that such a system is established in the company, but rather to ensure the continuity of this system.

ISO 9001 standards, an organization, Establishment of Quality Management System indicate the conditions that must be observed. When these conditions are fulfilled, the organization shall contact a certification body and, if appropriate, take ISO 9001 Quality Management System Certificate.

In order to make these works in the desired way and to get fast results, it is necessary for the top management and all the employees to be trained during the installation and installation of this system in an organization.

generally ISO 9000 standardsis a set of standards published by the International Organization for Standardization (ISO), which provides guidance on the establishment and development of a Quality Management System for organizations operating in various sectors and to increase customer satisfaction.

The ISO 9001 Quality Management System is a standard that is subject to certification audit and the conditions under which the Quality Management System should be implemented.

ISO 9000 Quality System standards were first published in 1987 and have become the most popular international standards since then. These standards mainly consist of the following three basic standards:

  • TS EN ISO 9000 Quality Management Systems - Basic Principles, Terms and Definitions
  • TS EN ISO 9001 Quality Management Systems - Terms
  • TS EN ISO 9004 Quality Management Systems - Guide for Performance Improvements

The institutions that meet the conditions required by the Quality Management System standards have proved that the goods and services they produce and provide to their customers are produced in accordance with an internationally accepted standard.

This is really moving TURCERT certification body In addition, both in terms of the establishment of this system in the companies and to be sustainable, consultancy and training activities. The training program on the Quality Management System of the TURCERT certification body includes the following topics:

  • ISO 9001 Quality Management System Basic Training
  • ISO 9001 Quality Management System Internal Auditor Training
  • ISO 9001 Quality Management System Documentation Training
  • ISO Management, Interaction and Improvement Techniques Training

generally Quality Management System Basic TrainingIn order to give the basic concepts of this standard and to contribute to the system installation and application studies in the company. In the content of the training, Turkish Standards Institute certification procedure, basic concepts related to quality, quality requirements, quality management systems and the benefits of certification studies, quality management systems, organizational structure are issues such as. During the trainings, ISO 9001 series standards are defined, standard items are interpreted and sample works are done.

Quality management system Internal Auditor TrainingIn order to train the personnel who will conduct internal quality audits in the company. These audits are performed to determine whether the standards of the Quality Management System meet the requirements of the Quality Management System established by the organization, whether they are effectively implemented and whether the system is sustainable. The content of this training includes the interpretation of 9001 standards through the eyes of the supervisor, definition of the standard, the types of inspections, the benefits of the audit, the planning of the audit, the finalization, the report writing and the supervisor. In addition, sample studies are conducted during the training.

Quality management system Documentation TrainingQuality Policy, Quality Objectives, Quality Manual, procedures required by the standard, procedures to ensure the effective planning, implementation and supervision of the processes and preparation of similar documents. In this training, the document structure of Quality Management Systems, Quality Manual, processes, application instructions, forms, charts and similar support documents are explained and exemplary studies are given.

ISO Management, Interaction and Improvement Techniques TrainingTo introduce the Process Management System as a whole. Even though they operate in different sectors, Process Management is one of the most important tools that companies will benefit from in increasing their competitiveness. In this training, Quality Management System is handled with the process approach and the topics such as process identification, determination of the interaction of processes with each other, methods for managing and controlling processes, measurement of processes, measurement methods and analysis of processes are explained.