TÜRCERT Technical Control and Certification Inc. acts according to certain principles and principles in the establishment of the system, inspection and certification studies, inspection and test studies. The principles and principles of TÜRKCERT are as follows:
- To be impartial
TÜRCERT, which is respectful to its employees as well as for its institutions and organizations, operates with a neutral approach far from being biased. This principle applies not only to the current employees but also to the employees and covers the written statements and commitments of all employees.
- Be transparent
TÜRCERT informs all institutions and organizations that it provides services or offers, clearly and explicitly, the characteristics, benefits, potential risks and rights and obligations of the parties.
- To be meticulous in choosing employees
TÜRCERT avoids applications that would lead to unfair competition in the selection of staff to be included in its staff. In accordance with the current legal regulations, there is a freedom of contract and movement in recruitment of personnel, but it tries to recruit personnel without interrupting the services of other organizations. It also tries to be honest and sincere in providing the information requested by other organizations.
- Avoid unfair competition
TÜRCERT recognizes that among all certification bodies operating in the conformity assessment sector, it is a freely decided and compliant race. For this reason, firstly, it considers its own interests as a company, but in the meantime it makes efforts to maintain the trust in the sector, to contribute to the development of the sector and to protect the common interests and to avoid the behaviors and behaviors that create unfair competition.
- Be honest
TÜRCERT tries to be honest in all its activities, whether inspection and testing, inspection and testing or establishment of management systems, in relations with the institutions and organizations they serve, with their stakeholders and other certification bodies.
- Be Reliable
TÜRCERT approaches the institutions and organizations that it provides service in every matter it operates in an understanding of mutual trust. It provides clear, understandable and accurate information in the services it provides and its transactions in a timely and complete manner.
- Quality service
TÜRCERT, within the framework of national and international standards, legal regulations and European Union directives, tries to provide quality service in all areas it serves. It also seeks to cooperate with other certification bodies and authorities in the sector where necessary.
- Receiving customer complaints
TÜRCERT establishes an independent management system in order to receive, examine, evaluate and conclude the complaints and suggestions of the institutions and organizations they serve.
- Establishing healthy relationships with official organizations
TÜRCERT acts in accordance with the principles of transparency and honesty in its relations with public institutions and organizations. Pursuant to the laws, it submits the requested information and documents in a correct, complete and timely manner.
- To be sensitive to the environment
TÜRCERT takes care of the social interest in all its activities and acts responsive to environmental problems and supports social and cultural activities.