The International Organization for Standardization, in 2003, also had a number of studies before publishing the ISO 18513: 2003 Tourism Services Management System standard. The topic of a meeting in China in 1995 was to establish an internationally recognized standard for businesses operating in the service sector. Three years after this meeting, in the 1998, this time, the World Trade Organization supported the initiatives on standardization in the tourism sector. Before long, the World Tourism Organization began to address the issue of methods of classification of enterprises providing tourism services. All these efforts are made by the International Organization for Standardization (ISO) 18513: 2003 Tourism Services Management System has guided the standard.
Today, all enterprises that provide accommodation services in tourism sector apply ISO 18513: 2003 Tourism Services Management System standard and ISO 18513 Certificate demand. The advantages of having this document can be summarized as follows:
• The ISO 18513 Certificate is internationally valid. Therefore, it is an important document to compete in foreign markets.
• It makes a significant contribution to the promotion and advertisement of the company in and out of the country.
• It is an important reference for increasing the market share both inside and outside the country.
• It shows that the business is consistent when providing services to visitors.
• As the standards in the services provided are complied with, they contribute to the institutionalization efforts of the enterprise.
• It is an important support in the profitability and productivity increase of the enterprise.
• A customer-focused approach is offered to the visitors.
• The image of a company that is constantly improving and improving in domestic and foreign markets is being created.
• Operating performance is constantly improving.
• A fast and accurate communication is established within the enterprise.
• The tourism sector is gaining reputation.
• Recognition and prestige of the enterprise is increasing in international markets and foreign countries.
In fact, the ISO 9001 Quality Management System standard, published by the International Standards Organization, covers organizations from all sectors in order to ensure the management of enterprises in a systematic way. However, there were cases where this standard was not sufficient on sectoral basis. In this context, it is a fact that the tourism sector cannot meet all the requirements. The International Organization for Standardization therefore focused on sectoral standards. ISO 18513 Tourism Services Management System standard is prepared for this purpose. It can be said that this standard, which is the only management system with international validity, creates a serious competitive advantage for tourism enterprises with multinational customers.
Moreover, since the ISO 18513 standard is built on the ISO 9001 Quality Management System mentioned above, it is very quick to install and manage this system.
TÜRCERT Technical Control and Certification As a company, we provide service to all tourism companies who want to establish ISO 18513 Tourism Management System and have ISO 18513 Certificate. You can ask us any questions you may have about the benefits of getting ISO 18513 Certificate.