ISO 9001: One of the basic principles of 2015 Quality Management System is that it is a business management concept that covers all functions and activities, including production, engineering, design, research development, sales, marketing and top management. In other words, if the top management does not have support, it is almost impossible for the system to succeed. Ishikawa is one of the founders of the Quality Management System senior management If it does not support, give up the quality practices.

Really leadership of managementIs the indispensable principle of Quality Management System. This system brings a new understanding and operation to a company. This is an important change and the top management must accept this change first. In order to achieve this change, senior management should be able to demonstrate commitment and participation at all stages from the beginning of the change process. Senior management should not consider itself outside these studies, but rather should participate in these studies and set an example for employees. In short, top management must be responsible for quality work.

From this point Quality management system documented ISO 9001. Management Review Review procedure is very important. The senior management must act with a sense of responsibility and act in accordance with the principles and rules contained in the procedure.

Senior management uses a number of inputs to perform management review activities. Some of these inputs include, but are not limited to:

  • Topics and decisions taken at a review of the previous management review
  • Reports prepared at the end of internal audit work
  • Complaints from employees
  • Complaints from customers
  • Improvement suggestions from employees and customers
  • Results of preventive and corrective actions within the company
  • The performance of business processes and the suitability of services
  • Changes in the size of the Company's activities that will affect the Quality Management System

All these reports, information, findings and all kinds of data must be presented in a way that is consistent with the policies and objectives of the Quality Management System determined by the senior management.

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