Aşağıda ISO 9001: 2015 A few work flowcharts that are necessary for the effective implementation of the Quality Management System are explained in short headings:

  • ISO 9001 Process Interaction Scheme

In a company, there are numerous processes prepared within the scope of Quality Management System, such as planning process, purchasing process, production process, sales process, marketing process, storage process, shipment process and some similar processes. Through the identification, understanding and management of processes related to each other, the company achieves its goals more quickly, increases its efficiency and provides efficiency in its operations. The process interaction scheme is prepared for this purpose.

  • ISO 9001 Management Review Process Workflow Chart

This scheme will determine the meeting date and agenda of the senior management, make an announcement to prepare for the related units, hold the meeting, discuss the possible problems, determine the areas to be improved, decide on the steps to be taken, discuss the resource needs, initiate corrective or preventive actions in the light of relevant reports and illustrates the steps to be announced and monitored to the relevant units.

  • ISO 9001 Inappropriate Product Control Process Diagram

Within the scope of the Companies Quality Management System, an unsuitable product control process scheme is prepared in order to determine the methods and responsibilities that will enable the identification, evaluation, documentation and disposal of the products which are not suitable during the production stages.

  • ISO 9001 Process Interaction Scheme

Effective management of processes depends on well-planned and regulated points that interact with each other. For this, it is necessary to define the interaction of all processes in the enterprise with the inputs they provide to each other. The process interaction diagram illustrates the steps to ensure this flow.

  • ISO 9001 Sales Process Workflow Chart

Preparation, first interview, confidence building, needs analysis, offering useful aspects of the product, coping with objections, sales and creating a profitable and productive customer portfolio are certain stages of the sales process. The sales process work flowchart illustrates these stages and the activities to be shown at each stage in a systematic way.

  • ISO 9001 Purchase Process Workflow Chart

A purchase process starts with the emergence of a demand, the demand is in place, the decision to buy, the purchase of the preliminary permission, the market research, the appropriate supplier to the order, the purchase of the purchased product, the necessary checks, the product acceptance report regulation goes through a series of stages, from payment to payment, to approval, payment, and even to the evaluation of the supplier. The sales process work flowchart illustrates the steps that enable the workflow at these stages.

  • ISO 9001 Project Design Process Workflow Chart

The aim of a project should be its target groups, management responsibilities, a timeline, resources and budget. For the realization of these points without skipping, the project design process workflow diagram is of great benefit.

  • ISO 9001 Product Assembly Line Workflow Chart

Product assembly line work flow chart is prepared in order to show the operation steps and decision points to be made along the product assembly line. With the preparation of this scheme, defects in material flow, labor losses of employees, time of completion of activities, idle times of machines, number of workstations can be observed and measured more easily.

  • ISO 9001 Machine Manufacturing Process Workflow Chart

Thanks to the machine manufacturing process work flow diagram, steps such as carrying out the project work, preparing the necessary materials for the production, making the necessary purchases, carrying out the production, performing the intermediate and final control processes are taken step by step.

  • ISO 9001 Internal Audit Process Flow Chart

Internal audit process flow chart, preparation and announcement of internal audit plan, preparation of lists of questions, preparation of meetings, implementation of audit activities, identifying and reporting of the strengths and weaknesses encountered during the audits, initiating regulatory and preventive actions for non-conformities identified and prepared the internal audit report to the top management.

  • ISO 9001 Training Process Flow Chart

Internal audit process flowchart, taking the demand for education, or determining the training needs, preparing the training plan, preparing the related documents, making the training announcements, giving the trainings, collecting and evaluating the training evaluation forms, repeating the training if necessary and processing the trainings in the personnel file Prepared to show the steps of various stages.

  • ISO 9001 Corrective and Preventive Activities Process Flow Chart

Corrective and preventive actions process flowchart, internal audit reports, customer complaints or non-conformity reports, identifying inconvenient situations, organizing corrective and preventive action forms, identifying authorized persons from the solution, investigating the causes of problems, developing and planning solution proposals, performing corrective and preventive actions and verification of the results of operations.

  • ISO 9001 Storage and Shipment Work Flow Chart

Storage and shipment work flowchart, the products are removed from the manufacturing, storage, stocking, receiving the shipment list, if there is not enough products in stock, the production process to start, the products to be shipped, packaging or packaging, the priority of the products to be prepared for shipment, product specifications and order conditions According to the steps of various steps such as the determination and loading of the dispatch vehicle and the arrangement of the dispatches.

  • ISO 9001 Management Workflow Chart

In order to operate in accordance with the basic principles of quality and to ensure the continuity and applicability of the system, the Company performs activities in accordance with these principles, is monitored by the management review meetings held by senior management and improvement studies are requested at the points required. The management work flowchart is prepared to demonstrate the various stages of these activities.

  • ISO 9001 Cross-Business Workflow Chart

In order to establish an efficient workflow in the enterprise, existing business processes need to prevent repetitive work at these intersections between units. The inter-departmental work flowchart is prepared in order to show the business processes and units that work together in a common way and that intersect business processes.

  • ISO 9001 Marketing Business Flow Chart

Marketing business flowchart, planning new customer interviews, negotiating with prospective customers, getting passive customers, preparing customer lists, maintaining relationships with existing customers, making contracts with customers, cooperating with other units within the company to show the steps of various stages it is prepared.

  • ISO 9001 In-Office Jobs Flow Chart

In-house work flow chart is prepared in order to show the stages and control points of the work carried out in the office department of a business according to the business aspects.

  • ISO 9001 Billing Workflow Chart

The invoicing work flowchart is prepared to show the steps and checkpoints for arranging invoices, checking, approving, delivering, following up payments and keeping accounting records.

  • ISO 9001 Out-of-Office Work Flow Chart

The out-of-office work flowchart is prepared to show the stages and control points of the work carried out outside the office, according to the characteristics of the business.

More detailed information about the work flow charts used under the ISO 9001 Quality Management System application, TÜRCERT Technical Control and Certification company manager and employees.