While companies are struggling with their competitors, they are no longer only interested in production and cost. These are of course important, but also need to be fast and quality. A company is ahead of its competitors, quality The concept is very closely related to the perception and application. Companies now aim to work with zero error. Customers demand error-free products and services.
Companies that establish and manage the Quality Management System in their companies gain a great competitive advantage. Below are the procedures required to manage the system:
- ISO 9001 Continuous Improvement Process Procedure
This procedure is prepared in order to take urgent measures to eliminate the nonconformities, problems and complaints that arise in a company and to carry out continuous improvement studies to minimize these problems.
- ISO 9001 Corrective and Preventive Activities Procedure
This procedure is prepared in order to determine the causes of nonconformities in a company and to determine the causes, to eliminate the causes and to prevent the repetition of the studies, to plan, to start and to ensure the effectiveness.
- ISO 9001 Management Review Procedure
This procedure regulates whether the operations meet the Quality Management System compliance, continuity and standards of the operations, and conduct studies to review the quality policies and objectives of the enterprise.
- ISO 9001 Non-conforming Product Manufacturing Procedure
This procedure is designed to determine the methods and responsibilities for identifying, evaluating, documenting and disposing of an inappropriate product in a business.
- ISO 9001 Product Monitoring and Measurement Procedure
In this procedure, the monitoring and measurement studies to be carried out, who will do these works, where to do this, how often they will do this, what are the legal regulations on this subject and which limit values will be included, which business processes are involved in these activities and what will be the first things to be done in case of an emergency is located at.
- ISO 9001 Supplier Assessment Procedure
This procedure describes the evaluation principles and performance follow-up criteria of suppliers that meet the quality of materials or services that directly affect quality.
- ISO 9001 After-Sales Service Procedure
This procedure describes the activities of an enterprise to provide after-sales services within a certain life span for the goods and services they produce and to open a number of authorized service points and to have a sufficient number of technical staff at these points to be determined according to the need.
- ISO 9001 Purchase Procedure
This procedure is prepared for the purpose of purchasing the materials and services required by the companies for the production from the appropriate suppliers or subcontractors, and determining and evaluating the purchasing criteria.
- ISO 9001 Project Preparation Procedure
This procedure explains the procedures and principles of a project to increase production efficiency, reduce costs, increase competitiveness and create new products.
- ISO 9001 Preventive Action Procedure
The purpose of this procedure is to plan, implement, implement and control preventive actions to identify the main causes leading to errors or non-conformities and to eliminate the causes of these.
- ISO 9001 Customer Complaint, Suggestion and Survey Procedure
The purpose of this procedure is to monitor the customer satisfaction in the enterprise, to receive and resolve complaints and suggestions and to explain the method to be followed in various survey studies.
- ISO 9001 Record Control Procedure
This procedure covers the principles for collecting, classifying, accessing, filing, maintaining, maintaining, and disposing of the quality records as necessary.
- ISO 9001 Calibration Procedure
This procedure is prepared for the purpose of checking and calibrating all measurement, test and inspection tools affecting the quality of the products produced by an enterprise and determining the responsibilities.
- ISO 9001 Business Request and Bidding Procedure
With this procedure, the needs analyzes are done at a sufficient level, the wrong procurement planning is prevented, the priorities in all investments of the enterprise are determined correctly, the senior management is allowed to participate in the process of awarding the tender and most importantly, it is prevented to make irregular agreements before the subject of the procurement.
- ISO 9001 Human Resources Training Procedure
This procedure regulates the training needs of existing and new employees in the enterprise, planning and implementing training activities, and evaluating the effectiveness of the training received and determining the responsibilities.
This procedure describes the principles and responsibilities for the planning and implementation of internal audit activities in order to ensure that the activities are carried out in accordance with the standards and to ensure the effectiveness of them, and to conduct and finalize corrective actions where necessary.
- ISO 9001 Corrective Action Procedure
The purpose of this procedure is to determine the non-conformities that have occurred or are likely to arise in the future, to take measures to eliminate them, and to determine the principles and responsibilities of the activities to be carried out for the continuous improvement of the Quality Management System.
- ISO 9001 Document Control Procedure
This procedure sets out the principles for how to check and approve the documents needed and prepared throughout the enterprise.
- ISO 9001 Document Preparation Procedure
The purpose of this procedure is to determine the principles of preparation, approval, publication, use, updating and distribution of all documents required to be written in the scope of the Quality Management System and to determine the responsibilities of these works.
- ISO 9001 Maintenance Procedure
This procedure is prepared in order to determine the methods used and the methods used to perform maintenance, repair and control works that will be carried out so that the enterprises can continue their activities without causing production defects.
For more information on the procedures to be prepared under the ISO 9001 Quality Management System, TÜRCERT Technical Control and Certification company managers and employees.