TÜRCERT Technical Control and Certification Inc. First of all, confidentiality is essential for the certification activities, inspection and test studies and training services activities. It is sensitive about ensuring and maintaining the confidentiality of the information and documents that it observes or obtains during its activities and not sharing them with third parties.
TÜRCERT operates in all its services by considering the needs of the parties.
As TÜRCERT, it has the principle of protecting its impartiality and acting independently in all institutions and organizations it serves and will act in accordance with this principle in the future. All records are safeguarded as a client secret in the specified time and in a safe manner, unless the regulations require otherwise.
TÜRCERT attaches importance to being impartial while carrying out inspection, testing and certification activities and this principle has been adopted by all employees. Necessary safeguards have been established to ensure the objective of any inspection, testing and certification work.
TÜRCERT, in all its services, has committed itself to fully and completely comply with the requirements of the legal regulations, the rules of accreditation, the directives and regulations of the European Union and any applicable legislation.
TÜRCERT exhibits a customer-oriented management approach and tries to provide service to its customers on equal terms and to create customer satisfaction with its realistic and objective stance in decision processes without compromising the principles it has accepted. It is the main purpose of creating loyalty with the sense of trust it creates in the institutions and organizations it serves.
TÜRCERT aims to create added value in all its operations and all services it provides and aims to be a leader in its sector.
TÜRCERT has completed the necessary infrastructure works in order to keep the service quality level at the highest level in order to meet the expectations of the organizations it serves, without creating unfair competition within the competition conditions but by unnecessary methods.
TÜRCERT has established a trained and experienced staff to serve in accordance with the established procedures. It has qualified and sufficient number of personnel for certification, inspection, testing and training activities. At the same time, it strives for the continuous development of its staff.
TÜRCERT, meanwhile, tries to be a company that constantly improves, heals and is dynamic. On the one hand, it closely monitors the new practices and tries to follow the new legal arrangements made on the other hand. At the same time, it tries to inform the organizations that it serves.
TÜRCERT is also sensitive to the protection of the environment and natural resources in parallel with the management systems within its fields of operation and shares this understanding with the organizations it serves. In this way, it adds value to the society and its organizations and fulfills its responsibility.
TÜRCERT Technical Control and Certification Inc. will continue to exist in the future with the efforts of being a reliable, respectable, impartial and independent organization against its customers by means of all these substances which constitute the general quality policy mentioned above.