Corrective and preventive actions are one of the main activities of the Quality Management System. The earlier the existing problems are recognized or the more probable the future problems are, the more effective the measures will be taken. A non-conformance may be due to the product or service itself or the production processes of the product or service, or the implementation of the Quality Management System. Corrective and preventive actions have great impact in finding and eliminating the causes of such problems and preventing them from recurring.

ISO 9001. Corrective and Preventive Actions Process Flow Chart, internal audit reports, customer complaints or nonconformity reports and identification of inconvenient situations, arranging corrective and preventive action forms, identifying authorized persons from the solution, investigating the causes of problems, developing solution proposals and planning, realizing corrective and preventive activities and verifying the activity results. is prepared to show the steps of various steps such as.

An example of a corrective and preventive actions process flow chart is shown below. In general, companies are implementing a business process similar to this scheme. Business flow chart The information fields on are as follows:

  • Document number (Work flow chart number)
  • Release date (date on which the work flow chart was first published)
  • Revision no (Revision of the work flow chart)
  • Revision date (The date on which the workflow diagram was last revised)
  • Page number (Number of pages of work flow chart)
  • Prepared (Name and title of the person who prepared the work flow chart)
  • Checker (Name and surname of the person controlling the work flow chart)
  • Approvator (Name and surname of the person approving the work flow chart)

ISO 9001: 2015 Corrective and Preventive Actions Process If more detailed information is needed on how to prepare the Flow Chart, our company TÜRCERT Technical Control and Certification company managers and employees are always on your side.

 

<Company logo>

Corrective and Preventive Actions Process Flow Chart

Document no: İAŞ / 999

Release date: 99 / 99 / 9999

Revision no: 999

Revision date: 99 / 99 / 9999

Page no: 9 / 99

Prepared

<Name, surname and title>

Controlling

<Name, surname and title>

Confirming

<Name, surname and title>

         

 

 

ISO 9001 Corrective and Preventive Actions Process Flow Chart You can see the word document below as the form output of the page.
ISO 9001 Corrective and Preventive Activities Process Flow Chart