The Quality Management System requires that all activities in an enterprise be performed in accordance with the specified processes. This is the main feature of the system. Business processes by employees and managers understood and implemented. However, the system recognizes that these processes are open to continuous improvement. Therefore, corrective and preventive actions should be taken as soon as possible if business processes are interrupted or additional control points are needed. Improvement activities aimed at eliminating nonconformities or preventing future nonconformities may be proposed by employees or managers.
Another key feature of the Quality Management System is to constantly develop and encourage creativity. It has to be the goal of continuous development in the struggle of the companies with its competitors. One of the conditions of continuous development is to have error-free and uninterrupted business processes. Continuous improvement cannot be a goal. The goal should be to work at a constant and fast pace regardless of the targeted level.
Since the Quality Management System is based on processes, corrective actions A procedure must also be prepared for. ISO 9001: The purpose of the 2015 Corrective Action Procedure is to determine whether the to determine the principles and responsibilities of the activities to be carried out in order to identify non-conformities, to take measures to eliminate them and to continuously improve the Quality Management System in this way.
Corrective and preventive action forms should be filled in case any changes or nonconformities are detected in the related business processes or legal regulations or related standards and quality management representative. The form should state the description of the activity, which business processes it relates to and whether there is a recurring non-compliance. In addition, the reasons and effects of the nonconformity should be written clearly.
If the request is found appropriate, corrective and preventive action is recorded in the follow-up list and the works are initiated. The responsible person for the corrective activities and the completion date are determined and written on the form.
If the consequences of the improper situation are detrimental to the entity, the relevant activities may be stopped or temporary temporary activities may be initiated temporarily.
ISO 9001: Our company has an understanding of what the 2015 Corrective Action Procedure is and how it should be prepared. TÜRCERT Technical Control and Certification Company managers and employees are always on hand to provide information.
You can refer to the following word document as the form output of ISO 9001 Corrective Action Procedure Page.
ISO 9001 Corrective Action Procedure